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Privacy Statement

Opening Hours:
Mon - Sat 8:30am - 8:00pm
Sun 9:00am - 6:00pm

Privacy

This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site. We do update this Policy from time to time so please do review this Policy regularly.

Information We Collect

In running and maintaining our website we may collect and process the following data about you:

  1. Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
  2. Information provided voluntarily by you. For example, when you register for information or make a purchase.
  3. Information that you provide when you communicate with us by any means.

Use of Cookies

Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer fin order to assist us in improving our website.

We may gather information about your general internet use by using the cookie.  Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever.

You can adjust the settings on your computer to decline any cookies if you wish.  This can easily be done by activating the reject cookies setting on your computer. Our advertisers may also use cookies, over which we have no control.  Such cookies (if used) would be downloaded once you click on advertisements on our website.

Use of Your Information

We use the information that we collect from you to provide our services to you.  In addition to this we may use the information for one or more of the following purposes:

  • To provide information to you that you request from us relating to our products or services. 
  • To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
  • To inform you of any changes to our website, services or goods and products.

If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.

Where your consent has been provided in advance we may allow selected third parties to use your data to enable them to provide you with information regarding unrelated goods and services which we believe may interest you. Where such consent has been provided it can be withdrawn by you at any time.

Storing Your Personal Data

In operating our website it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storing or processing. We do our upmost to ensure that all reasonable steps are taken to make sure that your data is treated stored securely.

Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk.

Disclosing Your Information

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

  1. In the event that we sell any or all of our business to the buyer.
  2. Where we are legally required by law to disclose your personal information.
  3. To further fraud protection and reduce the risk of fraud.

Third Party Links

On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

Access to Information

In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with the information. 

Contacting Us

Please do not hesitate to contact us regarding any matter relating to this Privacy Policy at info@libracarpetcare.co.uk.

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Craig Strange, Carpet and Upholstery Cleaner

With years of experience in the carpet and upholstery cleaning industry, I pride myself on delivering top-quality service built on trust and reliability. As a professionally trained carpet & upholstery cleaner, I understand the importance of treating every home and business with the utmost care. My goal is to leave your space not only clean but refreshed, ensuring a healthier environment for your family or customers. You can trust me to provide meticulous attention to detail, always working to the highest standards of the industry.

Ashbys Training Prochem Training

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Expertise and Experience

Expertise and
Experience

With years of experience in the carpet cleaning industry, we pride ourselves on our team's expertise and knowledge.

State-of-the-Art Equipment

State-of-the-Art
Equipment

We invest in state-of-the-art equipment and utilise advanced cleaning techniques to deliver thorough and effective cleaning solutions.

Personalised Service

Personalised
Service

We understand that every job is unique, which is why we offer personalised service tailored to your specific needs and preferences.

100% Satisfaction Guaranteed

100% Satisfaction
Guaranteed

We are dedicated to providing a prompt and courteous service, meticulous attention to detail, and a commitment to delivering first-rate results.

100% Satisfaction Guaranteed

Industry
Trained

Our team undergoes rigorous training and stays updated with the latest techniques and practices in the cleaning industry, ensuring top-notch service.

100% Satisfaction Guaranteed

Fully
Insured

For your peace of mind, we are fully insured, providing comprehensive coverage in the unlikely event of any unforeseen incidents during our services.

"We use libra carpet care whenever we need a clean. Craig is polite, always on time. Very professional and does a brilliant job plus his stain removal stuff is the best I've ever found at getting rid of stains. Highly recommended."
"Absolutely fabulous service! Craig was professional, courteous and friendly. He is extremely knowledgeable and passionate about his profession and the work is pretty extensive with amazing results. Highly recommend calling Craig!"
"Craig was fantastic. He did a really thorough job and was really careful about which products would work for our different carpets and sofas. Love that he will use environmentally friendly products too!"
"Really professional service. Craig was great, informative & honest with the expectations of the clean. All stains removed & carpets left dried. Will highly recommend Libra & definitely use this business again."
"Craig arrived on time and was very professional. My carpets have been cleaned beautifully by Libra Carpet Care. I would highly recommend this company. It's great value for money and an excellent service."

Contact Us

Phone
01420 617220
0800 1613 718
07521 201476

Email
info@libracarpetcare.co.uk

Office Address
34 Spitalfields Road
Alton
Hampshire
GU34 2DU

Providing Carpet Cleaning throughout GU, PO, RG and SO

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