Speak to Craig: 0800 161 3718

Privacy Statement

Your personal information is handled securely, transparently and only for the purposes you choose.

5 star rating

Loved by local customers

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Fully insured

Fully Insured Service

Child & Pet‑Safe

Child & Pet‑Safe

Five‑Star Rated

Five‑Star Rated

Professional Deep Cleaning

Professional Deep Cleaning

Privacy

This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site. We do update this Policy from time to time so please do review this Policy regularly.

Information We Collect

In running and maintaining our website we may collect and process the following data about you:

  1. Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
  2. Information provided voluntarily by you. For example, when you register for information or make a purchase.
  3. Information that you provide when you communicate with us by any means.

Use of Cookies

Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer fin order to assist us in improving our website.

We may gather information about your general internet use by using the cookie.  Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever.

You can adjust the settings on your computer to decline any cookies if you wish.  This can easily be done by activating the reject cookies setting on your computer. Our advertisers may also use cookies, over which we have no control.  Such cookies (if used) would be downloaded once you click on advertisements on our website.

Use of Your Information

We use the information that we collect from you to provide our services to you.  In addition to this we may use the information for one or more of the following purposes:

If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.

Where your consent has been provided in advance we may allow selected third parties to use your data to enable them to provide you with information regarding unrelated goods and services which we believe may interest you. Where such consent has been provided it can be withdrawn by you at any time.

Storing Your Personal Data

In operating our website it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storing or processing. We do our upmost to ensure that all reasonable steps are taken to make sure that your data is treated stored securely.

Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk.

Disclosing Your Information

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

  1. In the event that we sell any or all of our business to the buyer.
  2. Where we are legally required by law to disclose your personal information.
  3. To further fraud protection and reduce the risk of fraud.

Third Party Links

On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

Access to Information

In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with the information. 

Contacting Us

Please do not hesitate to contact us regarding any matter relating to this Privacy Policy at info@libracarpetcare.co.uk.

OUR SERVICES

Carpet & Upholstery Services

From deep carpet cleaning to stain removal, we provide a complete range of professional cleaning services for homes and businesses.

OUR RESULTS

Improvements You Can Clearly See

See the difference professional cleaning can make. These results show how tired, stained or dull carpets are transformed into fresher, brighter and healthier spaces.

Before
After
Before
After
Before
After
Before
After

WHY CHOOSE US

Reliable Carpet Cleaning You Can Trust

We use safe, effective cleaning methods to remove dirt, stains and odours, leaving your carpets fresher, brighter and healthier for your home or business.

Fully qualified and insured

Fully Qualified and Insured

Trained, certified and fully insured for complete peace of mind on every job.

Years of experience

Years of Experience

Extensive hands‑on experience delivering high‑quality carpet and upholstery cleaning.

Local and reliable

Local and Reliable

Proudly serving our local community with a friendly, dependable and professional service.

Free quotes

Free Quotes

Clear, honest pricing with free, no‑obligation quotes and straightforward advice.

Safe and environmentally aware

Safe and Family‑Friendly

We use safe, low‑moisture and child‑and‑pet‑friendly products for a healthier clean.

Customer satisfaction

Customer Satisfaction

Our reputation is built on great results, repeat customers and genuine recommendations.

Quote icon

We don’t just clean carpets, we care about our customers.

Fully insured icon

Fully Insured

For your peace of mind

Reliable and on time icon

Reliable and On Time

We do what we say

Professional and friendly icon

Professional and Friendly

A team you can trust

HOW IT WORKS

How Our Service Works

Simple, straightforward and handled properly from start to finish.

Get in touch

1.

Get in Touch

Call or request a quote. We’ll give clear advice, confirm the price and arrange a convenient time to visit.

Inspection and cleaning

2.

Inspection & Cleaning

We inspect your carpets or upholstery, confirm the final quote and carry out the clean using safe, effective methods.

Clean fresh tidy finish

3.

Clean, Fresh & Tidy Finish

Your carpets are left clean, fresh and ready to use, with everything tidied and put back in place.

Ready to get started?

Get a Quote Call: 0800 161 3718

TESTIMONIALS

What Our Customers Say

Real feedback from customers who have trusted Craig with their carpets, sofas, rugs and upholstery.

I had all the carpets cleaned in my house today by Craig and they look fantastic. They are visibly cleaner and the pile has a whole new lease of life! Craig is incredibly knowledgeable and professional. I highly recommend.

Abi Lewis

We would 100% recommend Craig and Libra Carpet Care to others. This is the second time we have used this company, and we would definitely use them again. Craig is extremely professional, polite, hard working and genuinely appears to want to give his customers the best service possible.

Christelle Smith-Rogers

Craig is polite, always on time. Very professional and does a brilliant job plus his stain removal stuff is the best I've ever found at getting rid of stains. Highly recommended.

Katriona Eades

A warm and friendly service. Nothing is too much hassle and the results are amazing. We had a 10 year old sofa which had never been cleaned, but Craig did a fabulous job and it was as good as new again.

Alison Bates

Absolutely fabulous service! Craig was professional, courteous and friendly. He is extremely knowledgeable and passionate about his profession and the work is pretty extensive with amazing results.

Linda Ward

Craig was fantastic. He did a really thorough job and was really careful about which products would work for our different carpets and sofas. Love that he will use environmentally friendly products too!

Rebecca

Really professional service. Craig was great, informative and honest with the expectations of the clean. All stains removed and carpets left dried. Will highly recommend Libra and definitely use this business again.

Yvette Walker

Craig arrived on time and was very professional. My carpets have been cleaned beautifully by Libra Carpet Care. I would highly recommend this company. It's great value for money and an excellent service.

Sally Glancy

LOCAL CLEANING SERVICES

Areas We Cover

We provide carpet and upholstery cleaning throughout Alton, Hampshire and nearby locations within around a 20 mile radius.

  • Guildford
  • Godalming
  • Farnham
  • Aldershot
  • Farnborough
  • Fleet
  • Camberley
  • Frimley
  • Hook
  • Basingstoke
  • Wokingham
  • Bracknell
  • Haslemere
  • Hindhead
  • Liphook
  • Bordon
  • Alton
  • Petersfield
  • Winchester
  • New Alresford
  • Midhurst
  • Petworth
  • Eastleigh
  • Whitchurch
  • Tadley
  • Highclere
  • Thatcham
  • Crowthorne
View All Areas Covered
Map showing areas covered around Alton, Hampshire

FAQ

Frequently Asked Questions

Answers to common questions about carpet, upholstery and commercial cleaning.

Most carpets dry within a few hours, although drying times depend on ventilation, carpet thickness and room temperature.

Many stains can be improved or removed, but results depend on the stain type, how long it has been there and the carpet or fabric material.

Yes, suitable cleaning methods and products can be used for family homes. We can advise on when it is best to use the room again after cleaning.

Yes, we clean many types of upholstery, including sofas, armchairs and dining chairs, subject to fabric suitability.

Where possible, we ask that small items and personal belongings be moved before our arrival. We will clean around larger furniture that cannot be easily moved.

Yes, we clean carpets and upholstery for offices, shops, landlords and other commercial premises.

GET A FREE QUOTE

Ready to Freshen Up Your Carpets?

Tell us what you need cleaned and we will get back to you with friendly advice, availability and a clear quote.